We have just released an upgrade to our Gooroo Planner API client, which fixes two issues:

1) It provides a workaround for a bug in Windows, which caused problems on some systems when refreshing demand and capacity plans automatically using Task Scheduler.

2) It reliably downloads the week-by-week and month-by-month results files at the end of the API call (instead of sometimes closing early, meaning that a second API call was needed to collect the results).

The new API client is available for download now, at the location stated on our support pages.

If you are affected by the bug in Windows, then the instructions (which can also be found in the updated Gooroo Planner documentation) are:

If you are calling the API client from the command prompt or automatically using Task Scheduler, you may experience a bug in Windows which causes the API client to look for Goorooconfig.xml in a system folder instead of the API client folder. If this happens, you can set the folder location explicitly like this:

C:AbsolutePathGoorooRESTClient.exe --path C:AbsolutePath

If the path contains spaces then you can put quotes around both paths, like this:

“C:Absolute PathGoorooRESTClient.exe” --path “C:Absolute Path”

A help function is also available by calling

GoorooRESTClient.exe --help

As always, please contact us if you have any difficulty using the Planner API.