Services

Elective care consulting

As experts in elective care pathway management and reporting we take care of waiting list reporting and data quality validations for RTT and non RTT input into the PTL (Patient Tracking List). But we can also do more to identify and help smooth bottlenecks in the patient pathways to speed care delivery. Our full patient pathway validations, process and patient flow audits highlight omissions, duplications, and blockages in resources and staffing… to help you streamline the waiting list and care process.

Business process consulting

Our business process consulting helps NHS organisations to analyse, streamline and transform the way they deliver patient care. Too often old, outdated procedures or complex SOPs (Standard Operating Procedures) and business rules are blocking the ability to deliver effective care. At Insource we can help clarify existing operating models – showing actual vs. assumed – to identify process improvements, new efficient pathways, and help with any training needed.

Data flow and process flow audits

Data is held across NHS organisations in multiple, disparate data stores. Yet the greatest inefficiencies often happen at the interfaces between these stores. At Insource we bring this data into a single, validated, unified version of the truth for operational insight and management of the whole trust or system. As part of our diagnostic services, we can offer complete data flow and process flow audits that show bottlenecks, duplications, redundancies, and broken data processes. We can offer complete data lineage and can provide correction that streamlines data transference and accessibility.

Business case and benefits realisation programmes

With our proven implementations across the NHS, we can help develop your business case for speedy approvals and maximise the return on your data management investments. Patient Pathway Plus, for example, can be installed in one week, implemented in three weeks and delivering ROI in three-to-four months. Our fully configurable data platform and UDL can be delivered in bite-sized modules against budget availability and focused targets and provides the fast time-to-value, essential for benefits realisation programmes.

Transformation services

We all know data can be a powerful operational tool for performance improvement. But to implement site-wide changes, managers must have confidence in the accuracy and timeliness of their data. At Insource, our unified data is fully validated and available in near real-time, for informed decision making. With our multiple data points for accurate trend analysis, we can help organisations exploit the value of their technology, embed their data findings, and change operational processes to truly become data-driven organisations.

Data strategy consulting

With business process, data flow, process flow, and information flow capabilities, Insource can provide full end-to-end data management expertise to help build your trust-wide or system-wide data strategy. The Government has already mandated that the NHS must become a data-driven organisation but to maximise the value and accessibility of all data assets is a huge task – one Insource has the skill and in-depth experience to help with.