Insource launches comprehensive RTT and Cancer eLearning solutions and support packages that drive down waiting lists
With the pressure rising on the NHS to clear waiting lists, accurately managing and recording patient pathways is crucial if we are to ensure that care continues uninterrupted, and no patients are “lost” from the lists. With accurate data input throughout the hospital comes timely treatment regimens, smooth patient throughout and accurate reporting.
Accurate pathway data also enables Trusts to create realistic capacity plans and more focused resource utilisation. Without it we are working in the dark.
Insource’s eLearning platform cuts through the jargon and provides online training to understand and comply with Referral to Treatment (RTT) rules and Cancer Waiting Times guidance. We give all clinicians and booking staff the skills to ensure that patient pathways are recorded accurately, and patients get the best possible outcomes.
Keep pace with changing NHS guidance
Understanding and correctly interpreting, the NHS England waiting list guidance can often be a challenge, especially when it is constantly changing and being updated. Our informed eLearning solutions have been designed to provide Trusts with an inclusive support package that provides:
- Access to expert advice and guidance
- Onsite training and procedure support
- Unlimited access to our CPD accredited eLearning and knowledge platform
- Access to best practice guidance at your fingertips
- All materials are available for reference as well as training, online 24×7
- Waiting Times Helpdesk to solve those knotty problems
In easy to consume modules, your staff have access to best practice guidance and the most up to date NHS requirements at any time. Combined with our Waiting Times Helpdesk, we provide support to, and help answer the questions being asked by, those managing and reporting patient waiting lists. We provide a comprehensive eLearning and support package for all staff involved.
Staggering performance uplift
On average our eLearning clients see a 73% performance improvement in RTT knowledge compared to before the training. Staggering before and after figures show the disturbing state of current RTT and cancer recording practices.
Avoid patient harm with inaccurate pathway status codes
Staff need to become aware that inaccurately recording RTT and pathway status codes can result in treatment delays, miscommunications, and potential patient harm. Insource RTT & Cancer eLearning is a simple and effective remedy. Training uniformity is essential if managers are to monitor and manage staff accordingly and ensure those involved in patient pathway management understand fully how and when RTT status codes should be used.
Benefits include:
- Reduction in data quality errors
- Accurate data and statutory reporting
- Avoidance of clinical harm through inappropriate pathway management
- Pathway code accuracy for effective patient tracking
- Base data accuracy for trust-wide planning
- Reduction in data validation costs
- Improvement of staff attraction and retention
Multi-level service agreements
Our eLearning platform and Waiting Times Helpdesk have been specifically combined to give organisations a comprehensive solution for managing patient pathways.
Starter Package
For our starter package, Trusts are provided with unlimited access to our eLearning solution along with key additional support. Help is provided via an email helpdesk, where organisations can ask questions of our experts as and when needed throughout the year. This service offers unlimited email access to you and your entire Trust, providing you with an additional layer of support and information whenever you need it.
It also includes access to Group RTT Clinics to discuss hot topics and best practice, plus a data quality report of your organisation. The package includes onsite support, RTT/Cancer training, cohort advice on key issues such as scheduling and booking, plus policies advice for compliance including patient access policies, clinical outcome forms or related SOPs.
Platinum Package
Our Platinum offering also includes a full diagnostic service to review your Trust’s ways of working, compliance, and conformity to NHS reporting rules. It provides a complete understanding of your processes and delivers detailed suggestions for improvements. Combined with the eLearning, this package will provide you with the information you need to understand your current position and access to the support you need to deliver sustainable improvements.
One size does not fit all
We know that each organisation is unique, and one size does not fit all, which is why we have designed multiple service levels to meet different requirements and budgets. Whether you simply want access to our experts’ knowledge, would like onsite support or a full diagnostic into your waiting list processes, we can accommodate your needs. Our team of leading experts are ready to help answer your questions and queries.
Download RTT and Cancer eLearning data sheet – here
Download Waiting Times Helpdesk data sheet – here
For more information contact us – here
