Unlocking the complexity of RTT and Cancer waiting list guidelines
Insource has launched its Waiting Times Helpdesk. As experts in elective care, we are now able to offer waiting list managers and users, struggling with the complexity of rapidly changing national guidance, personalised advice on Referral to Treatment (RTT) and Cancer (CWT) reporting. Our experts are on hand to unpick the details and help your trust report accurately on all mandatory submissions. And track waiting lists safely and effectively.
Getting access to, and correctly interpreting, the NHS England waiting list guidance can often be a challenge, especially when it is constantly changing and being updated. That is why we have launched our Waiting Times Helpdesk, to help answer the questions being asked by those managing and reporting patient waiting lists.
Ensuring compliance and reducing risk
With the bewildering speed of new guidance and legislation, RTT and Cancer reporting has become hugely complex. And, with so much focus nationally on data, it is vital for patient care that your patient pathways have clean and current data, and your submissions are accurate.
Insource experts offer a range of services from simple Q&A advice via email to a full Referral to Treatment (RTT) and/or Cancer diagnostic service showing your Trust’s conformance to the rules, the risks to the organisation and an action plan for improvements.
Multi-level service agreements
This service has been specifically designed to give organisations advice and guidance on Referral to Treatment (RTT) rules and Cancer Waiting Times (CWT) guidance.
For our starter package, help is provided via an email helpdesk, where organisations can ask questions of our experts as and when needed throughout the year. This service offers unlimited email access to you and your entire Trust, providing you with an additional layer of support and information whenever you need it. It includes access to Group RTT Clinics to discuss hot topics and best practice, plus a data quality report of your organisation.
More in-depth packages also include onsite support, RTT/Cancer training, cohort advice on key issues such as scheduling and booking, plus policies advice for compliance including patient access policies, clinical outcome forms or related SOPs.
Our most comprehensive offering includes a full diagnostic service to review your Trust’s ways of working, compliance, and conformity to NHS reporting rules. It provides a complete understanding of your processes and delivers detailed suggestions for improvements.
Expert advice on tap:
With over 20 year’s healthcare expertise, Insource has a wealth of experts to call on. Below are just some of those, with outstanding in-depth knowledge of the issues, that are available to help.
- RTT subject matter expert, patient champion, and founder of our eLearning platform
- Karen has worked with numerous Trusts over many years, providing expert training and advice on how to manage patient pathway administration
- Nationally recognised waiting list expert
- Regularly published subject author in Health Service Journal ++
- Rob has worked in and around the NHS at all levels – from central government to hospitals. His expertise is in waiting lists, elective and non-elective bed analysis and demand and capacity planning
- Former Associate Director of Information and Performance at an ‘Outstanding’ NHS Foundation Trust
- & Head of Planning and Performance at Shelford Group Foundation Trust
- Greg has invaluable expertise supporting and working with trusts, helping them better understand and use data to improve performance and transform services
- Cancer Pathway Subject Matter Expert, Cancer patient pathway administration guru and experienced Cancer Admin Team professional
- Paige has worked with several NHS Trusts, helping them manage their Cancer waiting lists effectively
One size does not fit all
We know that each organisation is unique, and one size does not fit all, which is why we have designed multiple service levels to meet different requirements and budgets. Whether you simply want access to our experts’ knowledge, would like onsite support or a full diagnostic into your waiting list processes, we can accommodate your needs. Our team of leading experts are ready to help answer your questions and queries.
Read more about the range of Helpdesk options here
Read more about full RTT or CWT Diagnostic Services here
