About us
Meet the team
Formed over 20 years ago by a team specialising in fixing data management issues, Insource has grown into a world-leading healthcare data management company, with a wealth of experience across the management team and beyond…
Our leadership team includes:
Steve Aitken,
Founder, Chairman & Acting Chief Executive Officer
Steve has more than 30 years’ experience of designing business systems and processes to improve productivity and deliver high quality, reliable results. His engineering background and structured approach to problem solving are the inspiration and driving force behind the Insource product suite and he continues to drive the company’s strong performance.
Tim Eltze,
Chief Financial & Operating Officer
Tim is a Chartered Accountant and a member of the Chartered Institute of Management Accountants. He has over 20 years of finance leadership in the software and technology sector and is responsible for the financial stability and operational management of Insource, along with the expansion strategy driving the growth of the business.
Nadine Carey-Whitehead,
Commercial Director
Nadine Carey-Whitehead is an experienced sales professional with a proven track record in commercial leadership and extensive experience in both the commercial and public sectors. She has an exceptional history of delivering outstanding results. Nadine brings that depth of experience to the leadership of the Insource Commercial team along with an entrepreneurial approach to achieving goals.
Graham Bennett,
Founder & Director
Graham is a Founding Director of Insource Ltd, with over 30 years healthcare and data solutions expertise. He is currently Chief Commercial Officer, focused on driving faster time to value and continuous improvement strategies to our clients, healthcare providers and partners, through the combined expertise of our commercial teams.
Jackie Sawyer,
Founder & Director
Jackie is a founder of Insource Ltd and has been instrumental in business development across various commercial and business functions since 1994. With more than 30 years’ experience helping organisations to achieve strategic goals with technology, she has led both UK and international client projects.
She now brings that experience to support the company’s ongoing development.
Rob Davenport,
Chief Technology Officer
Rob has more than 30 years’ experience of software development, product management and strategic consulting, specialising in mission-critical data solutions. He is responsible for the strategic vision, direction, and management of Insource’s technology and solutions portfolio, along with its cloud division and ongoing research and development.
Dr Rob Findlay,
Director of Strategic Solutions
Rob has worked in and around the NHS at all levels – from central government to hospitals – since 1992. He created the core Gooroo products for demand and capacity planning, elective and non-elective bed analysis, and patient scheduling, and leads on our strategic products and services for forward-looking healthcare management.
We work with over 60 NHS Trusts and Health Boards
Latest Insights
BBC: NHS managers to be sacked in failing hospitals
Wes Streeting is promising a "no-holds-barred, sweeping review" of NHS performance in England, the BBC reports, with incentives for good managerial performance and sanctions for poor performance. The details have not yet been worked out, but clearly managers will have...
IFS: Positive news on NHS hospital productivity
In the four years up to 2023, front-line staffing soared at NHS hospitals in England but the number of patients being treated hardly budged, the Institute for Fiscal Studies (IFS) reported a year ago. The numbers were stark. Hospitals gained 16% more consultant...
Elective recovery gets underway
The clearance of England's elective waiting lists accelerated again in September, with the reported referral-to-treatment (RTT) waiting list shrinking by 195,000 patient pathways year-on-year, up from 103,000 to the end of August. About 50,000 of the reported...